Carol B

I have been “Airbnb hosting” a penthouse apartment for 7 years in Victor Harbor, so I have an appreciation of all facets of managing a superior holiday property. I know exactly what is involved to ensure that everything runs smoothly, thus ensuring Five Star reviews are consistently received.

So, when I purchased a second property in Glenelg with the intention of setting it up as another BnB, I knew I’d need a property manager who was an expert in the field of luxury short term holiday accommodation. But who to use?

After a disappointing and frustrating 12 month contract with a luxury property manager that did not live up to their name, I was hesitant about choosing another that could possibly fail to live up to my high expectations. I knew it would be very difficult and stressful to manage everything involved in running a second BnB by myself when I was located an hour away. I could have arranged my own cleaners, but what if there were other issues during a guest’s stay? I prided myself on my Five Star guest reviews and needed a conscientious property manager with the same high standards as myself.

I researched various BnB hosting property managers and finally decided on BnB Hosts as I felt they’d be the right “fit” for me. I’d sent out several email enquiries to half a dozen “hosts”, but the first to respond were BnB Hosts – unlike others that contacted me a week or two later. First impressions definitely count. My decision was based on the need to be able to have a reasonable amount of input and control over my Glenelg “baby” but this can often work against owners, as they may not be open to suggestions that would be beneficial to them. But BnB Hosts were very professional, accommodating and understanding and we’ve worked well together.

Nicole, Sherrie and Jodi from BnB Hosts have been great to work with over the past six months. There were no promises, BUT they have definitely delivered! Jodi has been my perfect property manager. Nothing is too much trouble – she goes above and beyond. She is friendly, communicates well, is efficient and an expert in her field. I’m so lucky to have her!

I have no hesitation in recommending BnB Hosts. If you’re looking for short term property managers who give you peace of mind and will look after everything from A – Z (and BnB), look no further. Many thanks – great work guys!

Carol B